It seems those new "green" TMobil cards are useless thru the TMobil system. I spent 50.00 to pay for another month of service at a Walgreen's store and tried to activate it thru phone, TMobil app, and even thru the chat with a representative and it couldn't go thru with them trying to activate it themselves The manager at the store where I bought it said it was processed the right way, and ...About Tmoble android app. Sorry we are not ready for you. : r/tmobile. ?? About Tmoble android app. Sorry we are not ready for you. Hi..New to tmobile, still 24 years with Vzw. I have the 50$ prepaid mobile one plan which I am checking out side by side against Vzw with Network Cell Info, Speedtest, and CellMapper. Very impressed in central NH. So when i tried to create an online account i found out that my old one is still active. I logged in but couldn't add a t mobile home internet line number. Got this stupid "uo-oh wires crossed message". All I had to do is call home internet tech support ( 1-855-545-4614) . Asked them to unlink an email from my account.T-Mobile.com Account 57; T-Mobile For Business; Plans, Features, and Billing 123; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 156; Gateways and devices 718; Troubleshooting 1591; Streaming ; Streaming on Us 33; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 6; Blog ...On your suggestion, I downloaded Edge (I didn't even know they'd released the mac beta version already) and it does the exact same thing that chrome, firefox, the t-mobile app, etc all do. So that's a no-go. Good idea, though. T-Mobile App "Sorry, we cannot connect..." Does anyone know anything about this error message? I'll add a screenshot when it lets me (issue uploading). I get the error when I try to log into the app. I have a Nexus 6P and I'm on the latest beta build of Android O. 4 comments share save hide report 100% Upvoted This thread is archivedFlashinpan 5G Home Internet Speedtest results are typically in the 180-300 Mbps, with Ping times around 20 ms. Last two days have been 15-40 Mbps, with Ping times of 250-750 ms. My guess is that T-Mobile has. 2023-09-02 01:12:11. Mike Horger A whopping 1.66Mbps down stream woo hoo, faster than AOL in 1996.Feb 8, 2022 · Never worked since moved over to T-Mobile phone and plan (ironically when T-Mobile took over Spring I downloaded the app and it all worked fine, Made the official move last November and upgraded to new phone (iPhone 13Pro iOS 15.2.1 512GB T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 109; Billing 109; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 61; Home and Business Internet; Plans and Services 160; Gateways and devices 728; Troubleshooting 1603; Streaming ; Streaming on ...T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 105; Billing 106; T-Mobile.com Account 57; T-Mobile For Business; Plans, Features, and Billing 124; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 157; Gateways and devices 718; Troubleshooting 1592; Streaming ; Streaming on ...I have tried that on the main T-Mobile webpage (url you provided), as well as using the “My account” pulldown menu in the upper right corner on the T-Mobile Community webpage, as well as the T-Mobile app. So I can come in the backdoor and participate in the T-Mobile Community with my T-Mobile ID, but cannot enter through the front door and ...Last night, during 'update all' from the play store, the "T-Mobile My Account" app was replaced with the "T-Mobile" app (version 5.1.2.3 - released Jan 28th 2016). However, when I launch the "T-Mobile" app I get the screen saying:-SORRY, WE'RE NOT READY FOR YOU YET! Unfortunately the T-Mobile app is not yet ready for your account type.All postpaid issues. Make sure your iPhone supports an eSIM and is on the latest software version. If the iPhone wasn't purchased from T-Mobile, make sure that it's unlocked. Make sure you're connected to a Wi-Fi network and the internet works. If you’re transferring your eSIM from your previous iPhone, make sure Bluetooth is on and your ... So in conclusion if you are going to be annotating and Sharing dashboard or report items from your Power BI Mobile App, you must also ensure that the users you are sending it to have been added as part of the Share Dashboard process.Unable to complete purchase -. Hello! I am hoping this is a fairly simple fix and possible misunderstanding on my part. I purchased T-Mobile internet about 6 months ago and have had no issues. We recently decided to switch our phone service to T-Mobile due to such high success with the service where we live.When I called 1 (800) 866-2453 on the phone earlier I was notified that the app no longer works for prepaid accounts. There are easily four different ways T-Mobile could have told me this - they have my phone number, my e-mail address, my mailing address, and whatever app permissions I gave them initially.Aug 25, 2021 · I have a Galaxy S21 Plus. I’d been using the T-Moble Tuesdays app, but now it won’t load. It would say “loading” with a swirly circle. After uninstalling the app and reinstalling it, I’m prompted to enter my phone number. When I press “Continue”, I see another “Loading” swirly circle. It stays a while. Aug 14, 2022 · 2 replies. which app is it? and if its the only app not working you might opt to contact the dev of the app to see whats going on. you can probably hop into the play store, pull up that app and check the comments for your device and see a bunch of people posting about current issues with it. ***I like many others come onto this site for ... T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 105; Billing 106; T-Mobile.com Account 57; T-Mobile For Business; Plans, Features, and Billing 124; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 157; Gateways and devices 718; Troubleshooting 1592; Streaming ; Streaming on ...Since a few days I can't log in into my Teams mobile app anymore. I tried updating, uninstalling and rebooting the app and the phone without success. The IT manager tried removing and re-adding my license from the company admin panel and the issue is still the same. I tried switching off the wifi or the 4G connection without results.When I called 1 (800) 866-2453 on the phone earlier I was notified that the app no longer works for prepaid accounts. There are easily four different ways T-Mobile could have told me this - they have my phone number, my e-mail address, my mailing address, and whatever app permissions I gave them initially.T-Mobile App Not Working: How to Fix T-Mobile App Not Working (FIXED)In this video, I'll show you How to Fix T-Mobile App Not Working. This is the easiest an...What appears to happen is that if you try to login with your phone number, and if T-Mobile thinks that you need to reset your password, there is absolutely no way to login to your account. You can't even use the mobile app. (You also can't login to contact support, because that requires logging in to My T-Mobile, and they have no email address ...Last night, during 'update all' from the play store, the "T-Mobile My Account" app was replaced with the "T-Mobile" app (version 5.1.2.3 - released Jan 28th 2016). However, when I launch the "T-Mobile" app I get the screen saying:-SORRY, WE'RE NOT READY FOR YOU YET! Unfortunately the T-Mobile app is not yet ready for your account type.Last night, during 'update all' from the play store, the "T-Mobile My Account" app was replaced with the "T-Mobile" app (version 5.1.2.3 - released Jan 28th 2016). However, when I launch the "T-Mobile" app I get the screen saying:-SORRY, WE'RE NOT READY FOR YOU YET! Unfortunately the T-Mobile app is not yet ready for your account type.May 16, 2021 · We also uninstalled/installed teams on multiple mobile devices, however issue still persists. We tried to contact our school IT administrator, however they are unable to resolve it. My teams id is *** Email address is removed for privacy *** I’ve been a Tmobile user for over 25 years. My overall contribution to this company totals to over $50,000. Yet, they still sell my data for a few more pennies. The F451 Wires crossed error, is related to the Brave Browser blocking 3rd party apps harvesting your data, and so won’t let people log in at all.Sep 8, 2019 · You'll get a text message from T-Mobile to let you know the porting process started. Give us a call Customer Care & Technical Support available 24/7 Wireless Postpaid TEX Support available 7 a.m -9 p.m. local time. From a T-Mobile phone: 611. From another phone: 1-877-746-0909. Hearing and speech impaired: +1-877-296-1018 (3 a.m. to 10 p.m. PT ... Apr 8, 2022 · Unable to complete purchase -. Hello! I am hoping this is a fairly simple fix and possible misunderstanding on my part. I purchased T-Mobile internet about 6 months ago and have had no issues. We recently decided to switch our phone service to T-Mobile due to such high success with the service where we live. So in conclusion if you are going to be annotating and Sharing dashboard or report items from your Power BI Mobile App, you must also ensure that the users you are sending it to have been added as part of the Share Dashboard process.T-Mobile App Not Working: How to Fix T-Mobile App Not Working (FIXED)In this video, I'll show you How to Fix T-Mobile App Not Working. This is the easiest an...prepaid.t-mobile.com does not work for me. When I tried to refill, my phone number of more than 10 years was declared not legitimate. I just bought a new phone from T-mobile last month with the same phone number. It appears that T-mobile is discriminating against its legacy prepaid users. T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 105; Billing 106; T-Mobile.com Account 57; T-Mobile For Business; Plans, Features, and Billing 124; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 157; Gateways and devices 718; Troubleshooting 1592; Streaming ; Streaming on ...PJ174. First activity. 1 reply. I can't add a line to my account on the app or on my pc. I've been trying for a week now and every time I talk to an expert al they want to do is sign me up. They don't understand I want to do my self. They never want to fix the problem. All they want is for me to have them sign me up. Very frustrating!!!Feb 8, 2022 · Never worked since moved over to T-Mobile phone and plan (ironically when T-Mobile took over Spring I downloaded the app and it all worked fine, Made the official move last November and upgraded to new phone (iPhone 13Pro iOS 15.2.1 512GB Feb 14, 2016 · It seems those new "green" TMobil cards are useless thru the TMobil system. I spent 50.00 to pay for another month of service at a Walgreen's store and tried to activate it thru phone, TMobil app, and even thru the chat with a representative and it couldn't go thru with them trying to activate it themselves The manager at the store where I bought it said it was processed the right way, and ... For any other issues with failures when attempting to make purchases, we will need to get a web support ticket opened up so it can be investigated. Since we will need specific account information to log the ticket, we would need to speak with you over the phone to gather that information securely. Userlevel 3.I have been trying to log into my T-Mobile account all day and I still keep getting the message: “Looks like we got our wires crossed.We weren’t able to process your request at this time. Please try again later.”Customer Service was no help. I was told that there was an update going on and to try ag...T-Mobile.com Account 57; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 158; Gateways and devices 719; Troubleshooting 1596; Streaming ; Streaming on Us 34; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 7; Blog ...But since that one, all subsequent charges posted (whether the successful auto payments on 9/25 and 11/26, or the payments I made on-line on 8/3 and 11/1 because the 10/25 and 12/25 auto payments failed) have instead had a description entry along these lines: “BP 888-278-3397 OR”.May 16, 2021 · We also uninstalled/installed teams on multiple mobile devices, however issue still persists. We tried to contact our school IT administrator, however they are unable to resolve it. My teams id is *** Email address is removed for privacy *** The error that states that "we're not ready for you yet" means that your account type is not compatible with our T-Mobile App. It sounds like our teams are working to get your T-Mobile ID (email address) that was associated with the prepaid account reset to work with postpaid. Dec 7, 2021 · 13.3 update causes conflict between iPhone/FaceID and iPad/TouchID I updated my iPhone XS to iOS 13.3 this morning, and my iPad (Gen7) to iPadOS 13.3 as well. Ever since then I'm having issues with biometric authentication on some apps. Two examples I have found so far are the Chase app and MyChart. After using FaceID to authenticate on my ... T-Mobile.com and T-Mobile App 0; Upgrades and Orders 0; Prepaid; Plans and Service 108; Billing 106; T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 17; Devices and orders 58; Home and Business Internet; Plans and Services 159; Gateways and devices 720; Troubleshooting 1597; Streaming ; Streaming on ...T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 722; Troubleshooting 1597; Streaming ; Streaming on Us 34; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 7; Blog ...But since that one, all subsequent charges posted (whether the successful auto payments on 9/25 and 11/26, or the payments I made on-line on 8/3 and 11/1 because the 10/25 and 12/25 auto payments failed) have instead had a description entry along these lines: “BP 888-278-3397 OR”.T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 722; Troubleshooting 1597; Streaming ; Streaming on Us 34; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 7; Blog ...Replies (2) . Try this, tap and hold the icon App, then click in App info > in bottom menu click on "Clear data" > Clear all data, then re-start your device and try to sign in with your personal account again. If is not works, uninstall the app, re-start your device, download and install last version of Onenote from PlayStore, and try to sign ...I am having the same problem with accessing mobile account information, I keep getting the Sorry About This, Refresh or Try Again Later screen, either on the mobile app or using a browser. I am an internet/TV customer and can access all of that, and my phone works, but when I try to sign in on the app or click the mobile icon on my Xfinity page ...Get started online: Follow the number transfer instructions on the payment page at checkout. We recommend this method if you don't need to use your current phone until your new T-Mobile equipment arrives. Contact us to let us know that you're ready to make the switch! For prepaid, call 1-877-778-2106. I am having the same problem with accessing mobile account information, I keep getting the Sorry About This, Refresh or Try Again Later screen, either on the mobile app or using a browser. I am an internet/TV customer and can access all of that, and my phone works, but when I try to sign in on the app or click the mobile icon on my Xfinity page ...Since a few days I can't log in into my Teams mobile app anymore. I tried updating, uninstalling and rebooting the app and the phone without success. The IT manager tried removing and re-adding my license from the company admin panel and the issue is still the same. I tried switching off the wifi or the 4G connection without results.20 replies 6885 views F fcbleoee First activity 0 replies Hi, I currently ported in T-Mobile with a Simply Prepaid Plan ($40). When I tried to access the T-Mobile app, it showed "Sorry we're not ready for you yet. We're working on improving your app experience." I had already tried to unload and reinstall the app several times, but still in vain.Oct 12, 2021 · On the /account-landing page, click "Add to balance". Select "Make a one-time payment" (I’m using the amount due.) Select the "Amount due" radio button. Select my existing payment method (I’ve deleted and re-added my CC info multiple times to make sure I didn’t enter the wrong info.) Mar 30, 2020 · We have been having this same issue with multiple users were I work. This is what correct the issue for us. Create a .reg file with this info, run Regedit as Admin and import. Perform a reboot and test. Hope this helps! Click edit to link a T-mobile® number to your profile." It shows my phone number as a primary number, but when I try to link my phone number it doesn't take the code it sends me. Keeps saying the code is invalid. 2. The T-Mobile app doesn't work for me, hasn't in months. It keeps saying "Sorry we're not ready for you yet.T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 722; Troubleshooting 1597; Streaming ; Streaming on Us 34; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 7; Blog ...Jul 15, 2022 · 0 replies. The primary account holder on our account has been locked out for months and we have been unable to log on. I called customer service multiple times with no solution in sight. The first phone call ended after they tried walking me through unlocking the phone, which isn’t the issue. The next phone call kept insisting I try via the ... Oct 26, 2018 · When I called 1 (800) 866-2453 on the phone earlier I was notified that the app no longer works for prepaid accounts. There are easily four different ways T-Mobile could have told me this - they have my phone number, my e-mail address, my mailing address, and whatever app permissions I gave them initially. Jun 17, 2022 · Hi, I currently ported in T-Mobile with a Simply Prepaid Plan ($40). When I tried to access the T-Mobile app, it showed. "Sorry we're not ready for you yet. We're working on improving your app experience." I had already tried to unload and reinstall the app several times, but still in vain. PJ174. First activity. 1 reply. I can't add a line to my account on the app or on my pc. I've been trying for a week now and every time I talk to an expert al they want to do is sign me up. They don't understand I want to do my self. They never want to fix the problem. All they want is for me to have them sign me up. Very frustrating!!!Hi, so I recently switched to a T-Mobile prepaid plan and download the app but it’s giving me a message “Sorry we’re not ready for you yet. We’re working on improving your app experience.” Does this have to do with that I’m a new customer or I’m on a prepaid plan or is it just not working? 2 7 Related Topics T-Mobile: Introducing the Free 5G upgrade. We're going to trade up your limited plan to UNLIMITED - for free! There's nothing else to do and nothing else to pay. It's the gift of Unlimited just for being a loyal customer. Get the details: t-mo.co/freeUnlimited2 Just switched to T mobile - got free phones but daughter @ college in major metropolitan area gets 5 bars but no service. Jduncan31290 • I got charged 300 dollars over night and I'm not sure why and neither does TMobile. Unanswered calls don't go to voicemail. Dial ##004# and select Send to reset call forwarding settings. Turn off Wi-Fi Calling. For instructions, visit our Devices page, filter for your device, and choose Connections & Network > Wi-Fi Settings. Uninstall or disable any downloaded apps that make calls or manage voicemail. It’s rather unacceptable for T-Mobile to continue to market a service that it cannot adequately maintain. The signal strength has now miraculously been restored but the throughput is all over the map. It can vary from 300 mbps to 3 mbps and vice versa in minutes. Sometimes a reboot helps but it doesn’t always last. Aug 25, 2022 · I am having the same problem with accessing mobile account information, I keep getting the Sorry About This, Refresh or Try Again Later screen, either on the mobile app or using a browser. I am an internet/TV customer and can access all of that, and my phone works, but when I try to sign in on the app or click the mobile icon on my Xfinity page ... Dec 7, 2021 · 13.3 update causes conflict between iPhone/FaceID and iPad/TouchID I updated my iPhone XS to iOS 13.3 this morning, and my iPad (Gen7) to iPadOS 13.3 as well. Ever since then I'm having issues with biometric authentication on some apps. Two examples I have found so far are the Chase app and MyChart. After using FaceID to authenticate on my ... “Sorry, we're not ready for you yet.” This error message is what is been displayed for well over a year now. What is the reason for the existence of this app if it's never going to work or be fixed? You could likely get a competitors developer to finish it up for you, like I say it's been broken well over a year. “Sorry, we're not ready for you yet.” This error message is what is been displayed for well over a year now. What is the reason for the existence of this app if it's never going to work or be fixed? You could likely get a competitors developer to finish it up for you, like I say it's been broken well over a year. 1 reply I signed up for a t-mobile prepaid account about a month ago and each time I try to open the T-Mobile App I get the message "Sorry we're not ready for you yet. We're working on improving your app experience." I have a Samsung Galaxy S7 from T-Mobile (Previously was used with my business account) that us running Android version 8.0.0.Oct 26, 2018 · When I called 1 (800) 866-2453 on the phone earlier I was notified that the app no longer works for prepaid accounts. There are easily four different ways T-Mobile could have told me this - they have my phone number, my e-mail address, my mailing address, and whatever app permissions I gave them initially. This is the fourth month in a row that TMobile's online bill payment system isn't working. I usually have always paid on Saturdays. Every time I try to make an online payment, either: the screen comes right back to the "pay now" button, OR it says "our systems are not currently available. I try to pay online again on Sundays, and then again on ...Aug 25, 2021 · I have a Galaxy S21 Plus. I’d been using the T-Moble Tuesdays app, but now it won’t load. It would say “loading” with a swirly circle. After uninstalling the app and reinstalling it, I’m prompted to enter my phone number. When I press “Continue”, I see another “Loading” swirly circle. It stays a while. I have the BOA app on my iPhone 12. It was just updated a couple of days ago. Make sure you have the latest version. I just tested mine, and it opened just fine. Should be v20.11. However, if you continue to have problems, you need to do as deggie has stated and contact their support. Reply.actually, i just discovered that the correct answer is this: if you have a prepaid account, you can't turn off web guard using either the website or the app. what you CAN do is say bye to the stock t-mobile internet app, and start using google chrome as your browser. web guard doesn't block sites there. hope this helps some of you! Like. Quote.Feb 16, 2021 · First step: Log off from the Microsof Teams. Open Control Panel > go to Credentials Manager. Delete all the credentials related with Office. - Restart the Teams and try to log on again. Meanwhile, kindly try to change network and check that if the issue is with specific network side issue. Oct 9, 2022 · PJ174. First activity. 1 reply. I can't add a line to my account on the app or on my pc. I've been trying for a week now and every time I talk to an expert al they want to do is sign me up. They don't understand I want to do my self. They never want to fix the problem. All they want is for me to have them sign me up. Very frustrating!!! T-Mobile.com Account 59; T-Mobile For Business; Plans, Features, and Billing 125; Account hub 18; Devices and orders 60; Home and Business Internet; Plans and Services 160; Gateways and devices 722; Troubleshooting 1597; Streaming ; Streaming on Us 34; Annual Streaming Offers 10; Magenta Lounge; T-Mobile Tuesdays 29; T-Mobile Money 7; Blog ...
Mar 29, 2021 · Since a few days I can't log in into my Teams mobile app anymore. I tried updating, uninstalling and rebooting the app and the phone without success. The IT manager tried removing and re-adding my license from the company admin panel and the issue is still the same. I tried switching off the wifi or the 4G connection without results. . Up
3. 3108749524. First activity. 0 replies. Up until last week I was able to locate my 5 family members (including myself) using this service. Now all 5 lines give are unable to show me the map location. Each line gives me the message "family member was located, but the address could not be determined" Please help.T-Mobile: Introducing the Free 5G upgrade. We're going to trade up your limited plan to UNLIMITED - for free! There's nothing else to do and nothing else to pay. It's the gift of Unlimited just for being a loyal customer. Get the details: t-mo.co/freeUnlimited2 13.3 update causes conflict between iPhone/FaceID and iPad/TouchID I updated my iPhone XS to iOS 13.3 this morning, and my iPad (Gen7) to iPadOS 13.3 as well. Ever since then I'm having issues with biometric authentication on some apps. Two examples I have found so far are the Chase app and MyChart. After using FaceID to authenticate on my ...Aug 25, 2022 · I am having the same problem with accessing mobile account information, I keep getting the Sorry About This, Refresh or Try Again Later screen, either on the mobile app or using a browser. I am an internet/TV customer and can access all of that, and my phone works, but when I try to sign in on the app or click the mobile icon on my Xfinity page ... Get started online: Follow the number transfer instructions on the payment page at checkout. We recommend this method if you don't need to use your current phone until your new T-Mobile equipment arrives. Contact us to let us know that you're ready to make the switch! For prepaid, call 1-877-778-2106. It seems those new "green" TMobil cards are useless thru the TMobil system. I spent 50.00 to pay for another month of service at a Walgreen's store and tried to activate it thru phone, TMobil app, and even thru the chat with a representative and it couldn't go thru with them trying to activate it themselves The manager at the store where I bought it said it was processed the right way, and ...2 years ago. I have been able to fix this issue by either 1. Clear the Data of the the Tmobile app (Settings → Apps -→ T-Mobile on long list of apps → Storage → Clear data) And/or Updating the Tmobile app in the Playstore (Playstore -→ Search “T-Mobile” in the top search bar → Tap Green Update button in theTmobile app info page ...Aug 25, 2021 · I have a Galaxy S21 Plus. I’d been using the T-Moble Tuesdays app, but now it won’t load. It would say “loading” with a swirly circle. After uninstalling the app and reinstalling it, I’m prompted to enter my phone number. When I press “Continue”, I see another “Loading” swirly circle. It stays a while. 2 years ago. I have been able to fix this issue by either 1. Clear the Data of the the Tmobile app (Settings → Apps -→ T-Mobile on long list of apps → Storage → Clear data) And/or Updating the Tmobile app in the Playstore (Playstore -→ Search “T-Mobile” in the top search bar → Tap Green Update button in theTmobile app info page ...“Sorry, we're not ready for you yet.” This error message is what is been displayed for well over a year now. What is the reason for the existence of this app if it's never going to work or be fixed? You could likely get a competitors developer to finish it up for you, like I say it's been broken well over a year. So when i tried to create an online account i found out that my old one is still active. I logged in but couldn't add a t mobile home internet line number. Got this stupid "uo-oh wires crossed message". All I had to do is call home internet tech support ( 1-855-545-4614) . Asked them to unlink an email from my account..